Beyond making it easier to right-size your field services team and manage liability, ready access to performance and reliability data can enable new ways of working with your customers. Enhanced service packages that include shared access to machine data can offer new value to both parties – and if your equipment is part of a process where inputs vary, it could be that your data holds the key to helping customers know how best to tune their processes accordingly.
Capitalise on the combination of your equipment expertise and a rich source of “as-run” data to give you unmatched capabilities in your service and consulting offerings!
As your system covers more and more assets, you’ll have the chance to draw out run-time-based failure modes and maintenance needs that are common across classes or models of equipment. With that insight, you can deploy your services teams to help customers unexpected shutdowns and losses – and reduce excessive short notice travel and logistics costs.
Equipment Insight can be extended with powerful predictive analytical tools that use your historical data to help you spot behaviours and interdependencies that affect efficiency and reliability. With that insight in hand, you can deploy smart KPIs that monitor the combination of factors that herald potential trouble – and direct your team or your customer to act in advance
Your workers aren’t tied to a desk – so your information shouldn’t be, either. Equipment Insight functions are available where you are – in a browser or on a tablet, you’ll have a consistent user experience and all the same functions.
Patented geo-location technology tracks the location of Equipment Insight users – and can automatically load the views related to nearby assets.
Equipment Insight goes beyond monitoring and analysis – its Mobile Task management capability is powered by a full Proficy Workflow engine. So you can predefine standard procedures as well as exception-handling processes and have them triggered by schedules or by events noted in the data you collect.
With the ability to link supporting instructions and documentation, you can ensure that each and every one of your service personnel is equipped with the expertise and direction needed to handle incidents in the field.