Global Care Support

GE Automation

Providing developed GlobalCare Support to function beyond the scope of a traditional, reactive support model to provide you with fast, effective solutions throughout the lifetime of a product.

As a result, Kerrco Automation Ltd can provide a continuously high level of service for your complex support requirements. GlobalCare Support is available in two levels, Complete and Assist, allowing you to decide and adopt the level of support solutions that best meets your needs and requirements today and the future...

Call Kerrco Automation Ltd now for further details and get access to:
  • Quality support from local and corporate support professionals
  • Fast access to support in plant-down situations
  • Around the clock access to electronic case management tools
  • Find answers any time through the on-line knowledge center featuring technical articles, FAQ's, manuals and product downloads
  • Support team equipped with sophisticated trouble-shooting and remote-diagnostic tools
  • Proactive communication to learn the latest support and product news
  • Cost effective access to the latest software feature enhancements
  • Direct access to product experts
  • 24 x 7 emergency support
  • Software version upgrades
  • Online knowledge centre
  • Service packs, product fixes, and IPI's
  • Electronic case management
  • Knowledge Base DVD
  • Electronic newsletter
iFIX 5.8R2 is here!

iFIX 5.8R2 opens up new ways of developing and deploying operational information. With the growing numbers and changing roles of operational data "consumers", HMI/SCADA is moving beyond visualisation to become a decision support system. The latest release from GE Digital delivers on a number of fronts:

  • More rapid development capability thanks to productivity tools for navigation, and screen interaction that reduce the need for scripting
  • Libraries of "efficient HMI" objects designed for views that aid understanding
  • Model-based development to speed the creation of "digital twins" for assets and processes
  • HTML5-based web-HMI delivery of SCADA screens
  • Alarm notification via SMS

Click through to learn more about iFIX 5.8R2 and how it works with the broader GE digital suite to help companies along their Industrial Internet journey.

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