Global Care Support

GE Automation

Providing developed GlobalCare Support to function beyond the scope of a traditional, reactive support model to provide you with fast, effective solutions throughout the lifetime of a product.

As a result, Kerrco Automation Ltd can provide a continuously high level of service for your complex support requirements. GlobalCare Support is available in two levels, Complete and Assist, allowing you to decide and adopt the level of support solutions that best meets your needs and requirements today and the future...

Call Kerrco Automation Ltd now for further details and get access to:
  • Quality support from local and corporate support professionals
  • Fast access to support in plant-down situations
  • Around the clock access to electronic case management tools
  • Find answers any time through the on-line knowledge center featuring technical articles, FAQ's, manuals and product downloads
  • Support team equipped with sophisticated trouble-shooting and remote-diagnostic tools
  • Proactive communication to learn the latest support and product news
  • Cost effective access to the latest software feature enhancements
  • Direct access to product experts
  • 24 x 7 emergency support
  • Software version upgrades
  • Online knowledge centre
  • Service packs, product fixes, and IPI's
  • Electronic case management
  • Knowledge Base DVD
  • Electronic newsletter
CSense 6 is here GE's ongoing developments continue to emphasize usability and on making analytics accessible. CSense makes it easy to map disparate data sources into an analytical model, derive insights and then deliver outputs ranging from reporting, to signals that integrate with existing automation and systems. See how CSense makes analytics a practical tool for industrial operations.
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